Profile

Tao Zhang

UX Designer and Researcher
Resume

UX designer skilled in design, user research, data analysis, and web accessibility. Analytical thinker focusing on the human element in complex systems.

Experience

UX Designer

05/2021 - Present · Amazon Web Services (AWS)

  • End-to-end UX design for an integrated new product for developer experiences.
  • Provide design support for multiple product and engineering teams in an agile environment.

Senior Product Designer

10/2020 - Present · Esri

  • Designed UX framework, widgets, component guidelines for ArcGIS Experience Builder.
  • Led UX design process from research, design, test, to release.

UX Designer

10/2019 - 10/2020 · Amazon Web Services (AWS)

  • Designed key components of AWS Activate, including user-facing web apps, internal tools, and service experiences.
  • Worked closely with product management, engineering, and operations to continuously monitor and improve Activate user experience and key metrics.
  • Led UX research on AWS startup customers.

Senior UX Architect

04/2016 – 09/2019 · Esri

  • Designed features in various areas of ArcGIS Online, Esri's web GIS platform used by over 7 million users.
  • Designed responsive, accessible web components for Esri SasS products as a core contributor of Calcite Web, Esri's design system.
  • Mentored junior designers; built user research, design, and testing processes as team scaled from 3 to 10 members in one year.

Digital User Experience Specialist

10/2011 – 03/2016 · Purdue University

  • Conducted UX research on library's web presence to understand academic users' information seeking behavior.
  • Redesigned Purdue University Libraries website.

Research Associate

09/2009 – 10/2011 · Vanderbilt University

  • Designed task flows and UI components for humans working with multiple robots in emergency response teams.
  • Developed computational models of task workload in victim assessment and area search scenarios in human-robot teams.

Education

  • Ph.D., 2009

    Human Factors

    North Carolina State University

  • M.S., 2006

    Human-Computer Interaction

    Tsinghua University, China

  • B.S., 2004

    Industrial Engineering

    Tsinghua University, China

Skills

  • Sketch, HTML, CSS, JavaScript
  • UX research and data analysis
  • WCAG and Section 508
  • Cross-disciplinary collaboration

Contact

  • Phone: +1-919-448-5042
  • Email: zhangtao2000@gmail.com
  • Website: jimmieego.com